Answering Service
Since 1988

telephone-answering-service-tacomaPRO was established in 1988 by Janet Train after several successful years in telephone operations and services with a large local hospital.

Starting in 1988 with a chair, a desk and a telephone, Pro Call Center has grown to become one of the Northwest's premier call center answering services.

Nowadays, our client list contains the names of local people in small business, as well as our own sort of Who's Who in local businesses, both large and small, and several National accounts.

It's no accident we have grown to average in recent years more than 1,000 clients. We strive to provide only the absolute best in answering service anywhere, everyday.

We provide continual training for our professional Operators. We have upgraded our equipment several times. We continue to earn the respect of our Customers everyday, and the respect of our Customers' callers. Every phone call, 24 hours each day, 365 days a year.


Our Telephone Answering Service Has You Covered 24/7

telephone-answering-service-tacoma-waIt doesn’t matter when a call comes in, as our telephone answering service will be there to answer it.

If you just need to forward your phone for a few hours to catch up on other work or don’t want to miss calls while in a meeting, our professional answering service is perfect.

While you are unavailable, our professional answering service can:

  • Email messages
  • Text messages
  • Hold all messages
  • VoIP lines for redundancy
  • Backup generator

Our telephone answering service is here to help you with your business from our headquarters in the Tacoma, WA area. Whatever you need, our professional answering service can make sure no calls are missed.

On top of handling your calls while you are unavailable, our telephone answering service can help you sift out any unnecessary or unwanted calls, such as those from solicitors. Through our professional answering service, you only get the calls you want.

What are the Benefits of a Professional Answering Service?

answering-services-tacoma-waWhen you hire us to handle be your telephone answering service, you can rest assured that your customers always are able to reach somebody.

It doesn’t matter whether you are a large or small business, as your customers are your most important asset.

You want to know that, no matter when they need you, they can get in touch with a professional answering service rather than leaving a message on your answering machine.

Our professional answering service will help your business:

  •  Create a more professional appearance
  •  Reduce the required office staff or help existing staff be more efficient
  •  Increase efficiency

A telephone answering service can be a great way to eliminate the stress of missed calls and potentially missed customers.


Telephone Answering Service Customized to Your Specific Needs

answering-services-tacoma-waProfessions who commonly use a professional answering service include:

  •  Tradespeople
  •  Realtors
  •  Doctors

It doesn’t matter if your business receives several calls in a day or only a handful, our telephone answering service can be customized to be exactly what you want it to be.

If you want our professional answering service to be your first point of contact for customers, our telephone answering service will ensure that all calls are handled professionally and courteously.

Depending on your business’s requirements, you can choose to have all or some calls answered by a professional answering service, or have our telephone answering service only handling calls as you need them, such as while you are in a meeting or if you are in need of some time to not be bothered.