Answering Service
Since 1988

Small Business Answering Service

small-business-answering-service-tacoma-waSince 1988, Pro Call Center is your small business answering service headquartered in the Tacoma, WA area.

Our client list includes local businesses, as well as several national accounts.  

Whether you are self-employed, a new start up, or an existing small business, keeping in touch with your customers, vendors, and clients is a priority.

Pro Call Center can help because:

  • We are one of the best small business answering service providers
  • We provide ongoing training for our skilled small business answering service operators
  • We are continuously upgrading our small business answering service equipment
  • We continually earn the respect and admiration of our customers


Order Taking / Sales Answering Service - A Great Combination

sales-answering-service-tacoma-waOrder taking and sales answering service is a great combination. On the one hand we can take your orders 24/7 and on the other, we assist your customers by taking their calls concerning every aspect of the sales process.

Our Sales Order Taking service is particularly suited to keeping your small business “open” 24 hours, which gives customers the same level of professionalism usually associated with larger businesses.

We can help your business if you are selling:

  • Durable goods
  • One-of-a-kinds
  • Collectibles
  • Subscriptions
  • Services

Once we receive your call, if it is for an order, we take the information as per the instructions you give us in order to complete a sale. We then forward this information to you so the sale can be processed during your regular business hours. That way, our small business answering service helps you to never miss a phone sale.

Why Choose Us as Your Answering Service?

answering-service-tacoma-waThere are many great reasons for choosing us as your small business answering service, and we would love to share them with you.

Give us a call and let one of our professionals explain why you should choose us as your small business answering service.

In the meantime here are some facts:

  • We are HIPAA Compliant
  • We are Certified Partners with miSecureMessages
  • We can filter your calls so you receive only the call you want
  • We have been in business since 1988
  • We have clients who are roofers, electricians, veterinarians, and midwives, to name but a few
  • As the calls come in we can dispatch via 2-way radio, cell phone, pager, e-mail, FAX or PDA

We are your small business answering service and your order-taking service combined. You can rest easy knowing we are busy securing your sales, that our qualified operators are taking your orders in a professional manner, and that your information is being handled securely using state-of-the-art HIPAA compliant equipment. 

Give us a call today for more information on how our small business answering service can help you: 800-710-3642